1. Who We Are

Retrofit Intelligence is a trading name operated by ***. We provide retrofit assessment, EPC survey, and housing compliance services to Local Authorities, Housing Associations, and private clients across the North of England.

For privacy enquiries, contact: hello@retrofitintelligence.co.uk

2. What Data We Collect

When you submit the contact form on this website, we collect:

We do not collect payment information, cookies, or tracking data. We do not use analytics scripts on this site.

3. How We Use Your Data

The information you submit is used solely to respond to your enquiry. We will not add you to any mailing list, share your data with third parties, or use it for any purpose other than responding to the specific enquiry submitted.

We only contact you because you asked us to. One enquiry. One response.

4. Legal Basis

We process your data on the basis of legitimate interest (responding to a direct enquiry you initiated) and consent (which you give explicitly by ticking the consent checkbox before submitting). You may withdraw consent at any time by emailing us.

5. Data Retention

Enquiry data received by email is retained only as long as necessary to manage the enquiry. If no engagement follows, data is deleted within 90 days. If a working relationship begins, data is retained in accordance with standard business record-keeping obligations (typically 6 years under UK law).

6. Data Storage and Security

Form submissions are sent via server-side email to a secure inbox. No enquiry data is stored in a database. The form submission system uses:

7. Your Rights

Under UK GDPR you have the right to:

To exercise any of these rights, email hello@retrofitintelligence.co.uk.

8. Third Parties

This website loads fonts from Bunny Fonts (bunny.net), a GDPR-compliant font CDN that does not log IP addresses or set cookies. No other third-party scripts or services are used on this site.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be noted with a revised date.

10. Contact

Questions about this policy: hello@retrofitintelligence.co.uk

Registered address available on request.